Cookies Policy

1. What cookies are

Cookies are small text files that a website stores on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise your device and remember information about your visit. Cookies can make websites work more efficiently, help provide a consistent experience and give website operators information about how their services are used.

Some cookies are placed directly by Richman Casino. Other cookies may be placed by carefully selected third parties that provide services on our behalf or support features available through the website. Similar technologies may include pixels, tags, local storage, software development kits and device identifiers. These technologies may collect information about your device, browser, activity and interactions with the website.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be associated with information you provide when you create or use an account, complete verification, contact us or use our services. Where required, we treat this combined information as personal information and handle it in accordance with our Privacy Policy and applicable Australian privacy requirements.

Types of cookies

• Session cookies are temporary and are generally removed when you close your browser.
• Persistent cookies remain on your device for a set period or until you remove them through your browser or device settings.
• First-party cookies are set by the website you are visiting.
• Third-party cookies are set by a service or domain other than the website you are visiting.
• Essential cookies support functions that are necessary for the website or requested service to operate.
• Non-essential cookies may support analytics, preferences, advertising, personalisation or other optional functions.

2. How Richman Casino uses cookies

Richman Casino may use cookies and similar technologies for several purposes. The cookies used on the website may change over time as features, security requirements and service providers change. The following categories describe the main ways cookies may be used.

Strictly necessary cookies

These cookies help the website perform essential functions. They may support account access, page navigation, session management, security checks, fraud prevention, age or identity-related processes, responsible gambling controls and the operation of requested services. Without these cookies, parts of the website may not work correctly or may not be available. Because they are necessary for the service, they may not be removable through optional cookie preference tools.

Security and risk management

Cookies and related technologies may help us recognise unusual activity, protect accounts, prevent unauthorised access and identify behaviour that could indicate fraud, abuse or a breach of our terms. Information collected for these purposes may include device characteristics, browser information, approximate location information, login events, pages visited and actions taken. These measures help protect players, the website and our services.

Preferences and functionality

These cookies remember choices you make, such as language, region, display settings, consent preferences or other features that improve your experience. They may also help us remember information during a visit, reduce the need to enter the same information repeatedly and present the website in a way that is more relevant to your device.

Analytics and performance

Analytics cookies help us understand how visitors use the website. They may show which pages are viewed, how visitors move between pages, whether content loads correctly and where improvements may be needed. We may use this information to monitor performance, identify technical issues, understand general usage patterns and improve the design, content and functionality of the website. Analytics information is generally reviewed in aggregated or pseudonymised form where practicable.

Marketing and advertising

Where permitted and where you have provided any required consent, cookies or similar technologies may be used to measure campaigns, limit repeated advertisements, understand which content is effective and deliver marketing that may be more relevant to your interests. These technologies may be provided by third parties. We do not use cookies to remove your responsibility to make informed decisions about gambling, and marketing communications may be subject to applicable restrictions and preferences.

3. Your choices and cookie controls

You can control cookies in several ways. When available, the website cookie banner or preference centre may allow you to accept, reject or customise non-essential cookies. Your choices may be stored in a cookie so that they can be remembered. If you clear your cookies, use another browser or change device, you may need to set your preferences again.

You can also use your browser settings to block, delete or restrict cookies. Most browsers allow you to review stored cookies, block third-party cookies, delete cookies when the browser closes or receive a warning before a cookie is placed. You may find instructions in your browser's help menu or through the browser provider's support resources.

1. Review the cookie controls shown on the website and select the settings that suit your preferences.
2. Adjust your browser or device settings if you want to block or delete cookies more broadly.
3. Review separate controls offered by third-party providers where their technologies are used.
4. Repeat your choices on other browsers or devices if you access the website in more than one way.

Blocking or deleting cookies may affect the way the website works. You may be unable to sign in, maintain a session, use account features, complete security checks or access some content. Disabling optional cookies may also mean that certain preferences are not remembered or that information is less tailored. Essential cookies may continue to operate where they are required to provide a service you have requested or to meet security obligations.

Browser-based signals, including some forms of do-not-track preference, may not be recognised consistently by all websites or services. Where the website provides a specific consent or preference tool, that tool is the appropriate way to manage available cookie choices.

4. Third parties, privacy and updates

Third-party providers may use cookies or similar technologies when they provide analytics, security, payment, technical, advertising or other services connected with the website. Those providers may process information under their own privacy notices and terms. Their technologies may be subject to their own controls, retention practices and privacy settings. We encourage you to review relevant third-party information where appropriate.

Information collected through cookies may be used with other information for the purposes described in our Privacy Policy. This may include operating and securing the website, managing accounts, meeting legal and regulatory obligations, investigating suspected misuse, improving services, responding to enquiries and communicating with you where permitted. We retain information for no longer than reasonably necessary for the relevant purpose, subject to legal, regulatory, security and dispute-related requirements.

The website may include links to external websites or services. We are not responsible for the cookie practices of websites that we do not operate. You should review the privacy and cookie information of any external service before using it or providing information.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. The updated version will be made available on the website and will apply from the date stated or, where no date is stated, from publication. We recommend checking this page periodically so that you remain informed about how cookies are used.

Questions and privacy requests

If you have questions about this Cookies Policy, want to understand how your information is handled or wish to make a privacy-related request, please use the contact or support channel made available on the Richman Casino website. We may need to verify your identity before responding to a request. Some requests may be subject to legal exceptions, technical limitations or requirements to protect the rights and security of players and other people.

This policy is intended to provide general information about cookies used on the website. It does not change any applicable terms, privacy notices, responsible gambling information or other rules that apply to your use of Richman Casino services.