Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a wager, you confirm that you have read and accepted the applicable terms and rules. You are responsible for understanding how a product works before using it. If you do not understand a rule, do not place the relevant bet until you have obtained clarification through the available support channels.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet any minimum age requirement that applies to online gambling in Australia. Richman Casino may require age, identity, location or other verification before allowing an account to be used, processing a transaction or completing a withdrawal.

Each player may use only their own account and must provide information that is accurate, complete and current. Accounts must not be shared, sold, transferred or operated by another person. You must keep your login details private and tell Richman Casino promptly if you believe your account has been accessed without permission.

• Only one personal account may be used where the applicable account terms require this.
• You must not place bets on behalf of another person or allow another person to place bets through your account.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not attempt to interfere with the website, its games, payment systems, security features or random outcomes.
• You must follow any game instructions, account conditions, promotion terms and responsible gambling requirements that apply.

Rules may be updated from time to time to reflect product changes, legal requirements, security measures or operational needs. The version available on the website when a bet is placed will generally be the relevant version for that bet, unless applicable law requires otherwise.

2. Placing and accepting bets

A wager is only valid when it has been successfully submitted through the website and accepted by Richman Casino. Entering a stake, selecting an outcome or pressing a betting button does not by itself guarantee acceptance. You should check the confirmation information shown after placing a bet and retain any available reference details.

A bet may be rejected, cancelled, voided or restricted where there is a technical issue, an obvious error, a suspected breach of the rules, a payment problem, an account restriction, a legal requirement or another valid operational reason. Where a bet is not accepted, no wager is formed. Where a bet has already been accepted, the applicable game or market rules will determine how it is treated.

You are responsible for checking the selected game, market, outcome and stake before confirming a wager. Once accepted, a bet cannot normally be changed or cancelled unless the relevant rules expressly allow it. Richman Casino is not responsible for a mistake made by a player when entering or confirming a wager, except where responsibility cannot lawfully be excluded.

1. Select the game, market or betting option you wish to use.
2. Review the displayed odds, rules, stake and any other relevant information.
3. Confirm that your account has sufficient available balance or approved funding.
4. Submit the wager using the required confirmation action.
5. Check the account history or bet confirmation to verify whether the wager was accepted.

Displayed odds, prices, game information and account balances may be subject to correction if they contain a clear or obvious error. An obvious error may include an incorrect price, duplicated entry, technical display issue or information that is plainly inconsistent with the relevant product. If an error affects a bet, the outcome will be handled according to the applicable terms and law.

3. Results, settlement and payments

Bets are settled using the official result or outcome applicable to the relevant game or market. The rules for each product may explain how results are determined, including how ties, abandoned events, interrupted games, technical failures, postponed events or incomplete rounds are handled. If a product has its own rules, those rules take priority over this general information to the extent of any inconsistency.

A result may be corrected if reliable information shows that the original settlement was wrong. This can include an official result change, a scoring correction, an administrative error or a technical issue. If an account is credited or debited incorrectly, Richman Casino may correct the balance and may contact the player about the adjustment.

Winnings and refunds, where applicable, are credited to the relevant account after settlement. Payment processing may require verification and may be affected by banking procedures, security reviews, legal obligations, the payment method used or information supplied by the player. No payment timing should be treated as guaranteed unless it is expressly stated in the applicable terms.

You must not use a payment method that belongs to another person without proper authorisation. Richman Casino may delay, decline or reverse a transaction where ownership cannot be confirmed, a payment is disputed, a transaction appears suspicious or a legal or security review is required. Players remain responsible for checking any fees, restrictions or conditions associated with their chosen payment provider.

• Account balances should be checked regularly and reported promptly if they appear incorrect.
• A withdrawal request may be subject to identity, age, source-of-funds or payment verification.
• Funds may not be available for withdrawal while a reasonable review is being completed.
• Chargebacks, reversed payments and unauthorised transactions may lead to account restrictions or recovery action.
• Taxes and other personal obligations are the responsibility of the player where they apply.

4. Fair play, account reviews and disputes

Richman Casino expects players to participate fairly and honestly. Any attempt to exploit a vulnerability, manipulate a game, use prohibited software, interfere with another player or abuse an offer may result in a wager being voided, an account being restricted or other action permitted under the applicable terms. Action may also be taken where activity indicates fraud, collusion, identity misuse or unlawful conduct.

Account checks may be carried out before, during or after betting. A review does not necessarily mean that a player has done anything wrong. It may be needed to confirm identity, protect the account, meet legal obligations, investigate unusual activity or ensure that payments and results are handled correctly. Players must provide requested information within a reasonable timeframe and must not submit altered, misleading or third-party documents.

If you believe a bet has been settled incorrectly, review the relevant product rules and your account history first. Raise the issue through the available customer support channel and provide the date, game or market, stake, transaction information and a clear explanation of the concern. Complaints are reviewed using the available records, including account data, bet details, system logs and applicable results.

Nothing in these rules removes rights that cannot legally be excluded under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. The applicable terms will explain any additional process for complaints, external review or dispute resolution.

5. Responsible gambling and player safety

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only bet with money you can afford to lose, set a budget before you play and avoid gambling when you are upset, tired, affected by alcohol or under financial pressure. Do not chase losses, increase stakes to recover money or borrow funds to continue betting.

• Set personal deposit, spending or time limits where these tools are available.
• Take regular breaks and keep track of how much time and money you spend.
• Use account restrictions or self-exclusion if gambling is becoming difficult to control.
• Do not ask another person to gamble for you or use another person’s account.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you feel that gambling is no longer enjoyable or manageable, stop playing and use the responsible gambling options available on the website. Support is also available through relevant Australian counselling and community services. In an emergency or where there is an immediate risk to your safety, contact emergency services or an appropriate crisis service.

For questions about these Betting Rules, account activity or a particular wager, use the customer support options shown on the Richman Casino website. Do not include unnecessary sensitive information in a message, and never share your password or one-time security codes.