- Established2021
- LicenceCuraçao 8048/JAZ
- Game Library5,800+ titles
- VIP CashbackUp to 20%
How to get in touch
The best way to contact Richman Casino is by email. Send your request to support@richmancasino.best and describe what you need help with. Support is generally available to review player enquiries and will usually reply within 24 hours, although response times may vary depending on the nature and volume of requests.
For account-related matters, please write from the email address associated with your account where possible. Do not include your password, full payment card number or other sensitive security information in an email.
- Account access, profile details and verification questions
- Deposit, withdrawal and other payment enquiries
- Questions about applicable bonus terms and conditions
- Technical problems, error messages or website difficulties
- Requests connected with responsible gambling or account restrictions
What to include in your message
When emailing support@richmancasino.best, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or the message displayed on screen. Screenshots can also be useful where relevant, provided they do not show passwords, complete card details or other unnecessary personal information.
Including the right information at the beginning can help support identify your request faster and avoid follow-up questions. Please send one clear message per issue where possible, and allow reasonable time for a response before sending repeated enquiries.
